'Continent Hotel Akure aims to be first choice for customers', says Ms. Pamela, GM

As Hotel celebrates ‘Best Customer-friendly Hotel in Nigeria’ award

Continent Hotel Akure is rolling out the drums! Relishing and celebrating its recent ‘Best Customer-friendly Hotel in Nigeria’ Award, an award it won at the recent Hotel Managers Conference & Awards held at the Swiss Spirit Hotel and Suites Danag, Port Harcourt, Rivers State.

Continent Hotel Akure in Ondo State shocked everyone when the announcement was made that it has emerged the Best Customer- friendly Hotel in Nigeria! Yes! The nominations were one thing. The testimonies of people who have visited or lodged at the hotel or attended a function there is another. And the announcement sealed it!

'The contagious hospitality that one is greeted with once within the facility of the hotel is an experience that is never going to be forgotten in a lifetime’, Mr. Olugbenga Sunday, Convener of the Hotel Managers Conference and Awards said with excitement.

The award was signed by Justina Ovat, Chairperson Hotel Managers Conference 2022 and President, Women in Hospitality Nigeria.

Behind this success story is Ms. Pamela Jonah, the General Manager of Continent Akure. Ms. Pamela is one of the few young and upwardly mobile Nigerian women who serve as General Managers for International Chain Hotels in Nigeria. Pamela Jonah has worked with several International brands within Nigeria and several African countries before assuming the position of the General Manager of Continent Hotel Akure.

‘This award means a lot to me. It is a great motivation and a call for more effective productivity’, says Ms. Pamela Jonah even as she took time to appreciate Professor Wasiu Babalola for the confidence he reposed on her.

‘I must acknowledge the good team spirit existing amongst the Staff that work with me to achieve set targets within timelines. This aspect has been paramount to the success of this brand’, she explained.

‘Continent Hotel Akure runs with a vision of making Hotel as the hotel of first choice for customers in Akure and everyone who enters the State for business or leisure’, she exudes with confidence.

In her words, ‘We are always happy to welcome our guests to the best European service standards at the Continent Hotels & Suites Akure!

Continent Hotels and Suites is a newly built mid-to-upper market Business Hotel, the Continent Hotels & Suites, Akure – Nigeria, within a secure oasis of peace and tranquillity located in the reserved but ancient city of Akure. The hotel is a member of the Continent Worldwide Hotel chain with hotels across four (4) Continents.

With 70 luxurious rooms and suites available, guests are given the option of self-catering facilities and lounge access. The hotel’s versatility accommodates the needs of both leisure travel, as well as conferencing and business needs, with the option of apartment stays for those who need a longer stay, including rooms that are suitable for guests with disabilities and a boardroom and conference hall that can seat up to 60 delegates.

Each of the rooms is equipped with state-of-the-art televisions, reading desks and modern bathrooms. Continent Hotels & Suites, Akure – Nigeria also boasts of an outdoor swimming pool, fully equipped gym, complimentary parking, free Wi-Fi, a snack bar and restaurant. The spacious restaurant offers complimentary breakfast, 24-hour dining and both national and continental meals are served. Guests are welcome to wind down at the hotel bar, which serves an array of drinks.

The hotel is conveniently located approximately 15 minutes away from Akure airport, and a stone through from the State secretariat, Akure City Mall and local entertainment.

Ms. Pamela, speaking about upgrading and sustaining hotel business in the ever competitive hospitality market, emphasized the need of maintaining uncompromising standards.

'Hotel brands with dreams of standing out in the industry must adhere, without compromise, to best global practices in the hospitality industry’.